{"id":12103,"date":"2026-11-11T16:14:58","date_gmt":"2026-11-11T15:14:58","guid":{"rendered":"https:\/\/microsys.de\/leistungsportfolio\/support-services\/"},"modified":"2026-11-12T12:19:35","modified_gmt":"2026-11-12T11:19:35","slug":"unterstuetzung","status":"publish","type":"page","link":"https:\/\/microsys.de\/de\/leistungsportfolio\/unterstuetzung\/","title":{"rendered":"Unterst\u00fctzung"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12103\" class=\"elementor elementor-12103\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d168339 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"d168339\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;,&quot;animation_mobile&quot;:&quot;none&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b17a16f elementor-widget elementor-widget-heading\" data-id=\"b17a16f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support Services<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f0132 subline elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"f3f0132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Technical support from the first design-in question to certification and long-term maintenance of your product.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-421c355 custom-padding e-flex e-con-boxed e-con e-parent\" data-id=\"421c355\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1499da54 elementor-widget elementor-widget-heading\" data-id=\"1499da54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support Across the Entire Product Life<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4da641aa e-con-full e-flex e-con e-child\" data-id=\"4da641aa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-bcf3e8f e-con-full e-flex e-con e-child\" data-id=\"bcf3e8f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8596abd bulletpoints elementor-widget elementor-widget-text-editor\" data-id=\"8596abd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">A product is only as dependable as the support behind it. MicroSys supports your team from the integration of our System-on-Modules into your hardware, through certification, to years of availability and security maintenance. The same engineers who develop our modules and software answer your questions.<\/p><p dir=\"ltr\">Our support is organized in three areas: Design-In Support for the development phase, Certification Support for market access, and Product Lifecycle Management for the time after the start of production.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3d747c7a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"3d747c7a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f08b7db elementor-widget elementor-widget-image\" data-id=\"5f08b7db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"347\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2025\/01\/MicroSys_Referenzbilder_Robotics-and-Automation_Slider1-1024x444.jpg\" class=\"attachment-large size-large wp-image-4421\" alt=\"Our NXP\u00ae QorIQ\u00ae-based MPX-T1024 Computer-on-Module provides the computing core for our customer&apos;s autonomous navigation controller.\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2025\/01\/MicroSys_Referenzbilder_Robotics-and-Automation_Slider1-1024x444.jpg 1024w, https:\/\/microsys.de\/wp-content\/uploads\/2025\/01\/MicroSys_Referenzbilder_Robotics-and-Automation_Slider1-300x130.jpg 300w, https:\/\/microsys.de\/wp-content\/uploads\/2025\/01\/MicroSys_Referenzbilder_Robotics-and-Automation_Slider1-768x333.jpg 768w, https:\/\/microsys.de\/wp-content\/uploads\/2025\/01\/MicroSys_Referenzbilder_Robotics-and-Automation_Slider1-1536x666.jpg 1536w, https:\/\/microsys.de\/wp-content\/uploads\/2025\/01\/MicroSys_Referenzbilder_Robotics-and-Automation_Slider1-2048x888.jpg 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-57d4b57e custom-padding e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"57d4b57e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6144ff e-con-full e-flex e-con e-child\" data-id=\"f6144ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e53efa6 elementor-widget elementor-widget-heading\" data-id=\"e53efa6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Design-In Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c5d8fb elementor-widget elementor-widget-text-editor\" data-id=\"1c5d8fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Integrating a System-on-Module into your own hardware is a critical phase of every project. Design-In Support gives your development team direct access to our hardware and software engineers, so that questions are answered before they turn into design changes. We tailor scope and effort to your project:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a99853 e-con-full e-flex e-con e-child\" data-id=\"0a99853\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b541086 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b541086\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49fac10 elementor-widget elementor-widget-image\" data-id=\"49fac10\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"480\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_4234410357_small_cut.jpg\" class=\"attachment-large size-large wp-image-12012\" alt=\"\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_4234410357_small_cut.jpg 1024w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_4234410357_small_cut-300x180.jpg 300w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_4234410357_small_cut-768x461.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff0354a e-con-full e-flex e-con e-child\" data-id=\"ff0354a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52a149d bulletpoints elementor-widget elementor-widget-text-editor\" data-id=\"52a149d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul dir=\"ltr\"><li>E-mail support for quick answers to individual questions during evaluation and design<\/li><li>Schematic review of the SoM connection and your mainboard<\/li><li>Layout review, including placement, routing of critical interfaces and power and ground concept<\/li><li>Access to our reference carrier design as a starting point for your own hardware<\/li><li>Support with pin multiplexing and device tree configuration for your interfaces<\/li><li>Board bring-up support, including power-up sequencing and first boot<\/li><li>Access to development states via GitLab<\/li><li>Priority handling of your requests<\/li><li>A dedicated contact person for your project<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7901e4d e-con-full e-flex e-con e-child\" data-id=\"7901e4d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2a5219 elementor-widget elementor-widget-text-editor\" data-id=\"c2a5219\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you would rather have us carry out the development, see our <a href=\"\/services\/hardware-development\/\">Hardware Development<\/a> and <a href=\"\/services\/software-development\/\">Software Development<\/a> services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4f525fc custom-padding e-flex e-con-boxed e-con e-parent\" data-id=\"4f525fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef0689f elementor-widget elementor-widget-heading\" data-id=\"ef0689f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Certification Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05aa7e1 elementor-widget elementor-widget-image\" data-id=\"05aa7e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"150\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/industry_certification_small-1024x192.jpg\" class=\"attachment-large size-large wp-image-12051\" alt=\"\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/industry_certification_small-1024x192.jpg 1024w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/industry_certification_small-300x56.jpg 300w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/industry_certification_small-768x144.jpg 768w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/industry_certification_small-1536x288.jpg 1536w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/industry_certification_small.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c064188 elementor-widget elementor-widget-text-editor\" data-id=\"c064188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Products for industrial, vehicle, railway, avionics, medical or defense applications must meet domain-specific requirements before they can be placed on the market. We support you in all project phases on the way to the certification of your product, from requirements and design through verification to documentation. Certification takes place at product level; we provide the foundation, in the form of suitable hardware, documented processes and verification evidence.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcff599 e-con-full e-flex e-con e-child\" data-id=\"fcff599\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-09f3251 e-con-full e-flex e-con e-child\" data-id=\"09f3251\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56fd5ed bulletpoints elementor-widget elementor-widget-text-editor\" data-id=\"56fd5ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Our support covers, among others:<\/p><ul dir=\"ltr\"><li>CE conformity<\/li><li>EMC and overvoltage protection<\/li><li>Shock and vibration<\/li><li>Extended temperature ranges<\/li><li>Environmental conditions such as salt water, dust and chemically aggressive media<\/li><li>Functional safety for Industrial, Automotive, Avionics and Transportation environments<\/li><li>Cybersecurity according to the Cyber Resilience Act (CRA)<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b9089b6 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b9089b6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8561e28 elementor-widget elementor-widget-text-editor\" data-id=\"8561e28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">We have realized projects in the regulatory environment of IEC 61508,\u00a0DO-160 and EN 50155, and support development in the context of automotive functional safety (ISO 26262) and machinery safety in industrial automation (ISO 13849). Many of our System-on-Modules are prepared for use in these environments.<\/p><p dir=\"ltr\">Our development follows a documented process based on the V-model, with requirements traced through to verification, and MicroSys is ISO 9001:2015 certified.<\/p><p dir=\"ltr\">We support CRA compliance as part of our security engineering service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8db3a15 custom-padding e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"8db3a15\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3701f5d e-con-full e-flex e-con e-child\" data-id=\"3701f5d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-89528e8 elementor-widget elementor-widget-heading\" data-id=\"89528e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Product Lifecycle Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40f215b elementor-widget elementor-widget-text-editor\" data-id=\"40f215b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Our responsibility does not end with delivery. Product Lifecycle Management ensures that your product can be supplied reliably over many years and stays secure throughout its life. It covers three areas: longevity of supply, vulnerability management and incident management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2f36de e-grid e-con-full e-con e-child\" data-id=\"f2f36de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cdc3184 e-con-full e-flex e-con e-child\" data-id=\"cdc3184\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be62e6f elementor-widget elementor-widget-image\" data-id=\"be62e6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"480\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2682841101_small_cut-1024x614.jpg\" class=\"attachment-large size-large wp-image-12057\" alt=\"\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2682841101_small_cut-1024x614.jpg 1024w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2682841101_small_cut-300x180.jpg 300w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2682841101_small_cut-768x461.jpg 768w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2682841101_small_cut.jpg 1125w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cee1c3c elementor-widget elementor-widget-heading\" data-id=\"cee1c3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Longevity of supply<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94abb94 elementor-widget elementor-widget-text-editor\" data-id=\"94abb94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Embedded products may remain on the market for ten years or more. We select components and choose suppliers to meet or exceed these requirements.<\/p><p>Component EOLs are handled with speed and efficiency, and affected customers are informed through Product Change Notes (PCN).<\/p><p>Optionally, a frozen BOM is available: parts are pre-ordered and stocked so that we can continue to deliver even after component discontinuations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cec8f59 e-con-full e-flex e-con e-child\" data-id=\"cec8f59\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6346ed9 elementor-widget elementor-widget-image\" data-id=\"6346ed9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"532\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_1038143203_small-1024x681.jpg\" class=\"attachment-large size-large wp-image-12053\" alt=\"\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_1038143203_small-1024x681.jpg 1024w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_1038143203_small-300x199.jpg 300w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_1038143203_small-768x511.jpg 768w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_1038143203_small.jpg 1125w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bb37c7 elementor-widget elementor-widget-heading\" data-id=\"3bb37c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vulnerability management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d01448 elementor-widget elementor-widget-text-editor\" data-id=\"8d01448\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Security remains part of the product life. For the scope of our products, we continuously monitor new vulnerabilities. Each finding is assessed and where action is required, we provide a security update. Affected customers receive the information they need to assess and mitigate the risk.<\/p><p>This gives your platform a well-integrated software foundation that connects hardware, processing cores and applications.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-511c10a e-con-full e-flex e-con e-child\" data-id=\"511c10a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d8fea39 elementor-widget elementor-widget-image\" data-id=\"d8fea39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"490\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2309134377_small-1024x627.jpg\" class=\"attachment-large size-large wp-image-12055\" alt=\"\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2309134377_small-1024x627.jpg 1024w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2309134377_small-300x184.jpg 300w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2309134377_small-768x470.jpg 768w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/11\/shutterstock_2309134377_small.jpg 1125w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4020c84 elementor-widget elementor-widget-heading\" data-id=\"4020c84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Incident management<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b5653b elementor-widget elementor-widget-text-editor\" data-id=\"1b5653b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p dir=\"ltr\">Security incidents can be reported to <a href=\"mailto:info@microsys.de\">info@microsys.de<\/a>. We assess and classify each report, contain the incident, develop and verify a fix and inform affected customers. Actively exploited vulnerabilities are escalated immediately for regulatory assessment, in line with the CRA reporting obligations.<\/p><p dir=\"ltr\">For customer-specific products, the security scope is defined in the product documentation and in the customer agreement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7382fe e-con-full e-flex e-con e-child\" data-id=\"e7382fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71f6367 elementor-widget elementor-widget-text-editor\" data-id=\"71f6367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 dir=\"ltr\">Getting Started<\/h4><p dir=\"ltr\">Tell us about your project, and we will recommend the support type and level that fits.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-64fb42f custom-padding e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"64fb42f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-461ea30 e-grid e-con-full e-con e-child\" data-id=\"461ea30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5d15396 e-con-full e-flex e-con e-child\" data-id=\"5d15396\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf5f52 elementor-widget elementor-widget-image\" data-id=\"8cf5f52\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"645\" height=\"460\" src=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/10\/40255-3628_be_web_small.png\" class=\"attachment-large size-large wp-image-11785\" alt=\"\" srcset=\"https:\/\/microsys.de\/wp-content\/uploads\/2026\/10\/40255-3628_be_web_small.png 645w, https:\/\/microsys.de\/wp-content\/uploads\/2026\/10\/40255-3628_be_web_small-300x214.png 300w\" sizes=\"(max-width: 645px) 100vw, 645px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-73480ef e-con-full e-flex e-con e-child\" data-id=\"73480ef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38b1792 elementor-widget elementor-widget-heading\" data-id=\"38b1792\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ffdc22 elementor-widget elementor-widget-text-editor\" data-id=\"4ffdc22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Get Information<\/li><li>Ask for Consultation<\/li><li>Request a Quote<br \/><br \/><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60a026c elementor-widget elementor-widget-button\" data-id=\"60a026c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get in Touch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Support Services Technical support from the first design-in question to certification and long-term maintenance of your product. Support Across the Entire Product Life A product is only as dependable as the support behind it. MicroSys supports your team from the integration of our System-on-Modules into your hardware, through certification, to years of availability and security [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":12100,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-12103","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>MicroSys: Unterst\u00fctzungsleistungen<\/title>\n<meta name=\"description\" content=\"MicroSys offers technical support from the first design-in question to certification and long-term maintenance of your product.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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